Privacy Policy

Privacy Policy

Dr. Schär AG / S.p.A. Privacy Policy

Dear User,

DR SCHÄR AG / SpA, as Data Controller (hereinafter referred to as “Controller”), in accordance with GDPR 2016/679 (General Data Protection Legislation, European legislation on personal data protection, hereinafter referred to as “GDPR”), confidentiality and considers personal data usage as one of the main objectives of its activity. Therefore, before submitting any personal information to the Controller, please read this Privacy Policy carefully because it contains important information on the protection of your personal data and your privacy, and the security measures applied to ensure privacy in strict accordance with the provisions in force.

Moreover, this Privacy Policy:

Dr. It is understood in relation to Schär’s products and services (hereinafter referred to only as the “Web page”) and this web page and all other web pages controlled by the Data Controller.
It forms an integral part of the website and the services we offer;
At the same time, the Privacy Policy provided as required under Article 13 of the GDPR for users interacting with this website is considered an informational notice;
It complies with Recommendation No. 2/2001 on the minimum requirements for the collection of personal online data in the European Union, adapted on 17 May 2001 by the Working Group “Article 29”.


The controller would like to inform you that your personal data will be processed in accordance with the protection of your privacy and rights and the principles of legality, fairness and transparency. Your personal data will therefore be processed in accordance with the legal provisions provided by GDPR 2016/679 and all obligations regarding privacy stated here.


The contents of this Privacy Policy will assist you in finding information about the processing of your personal data that concerns you.

    2.1 Web page browsing data
    2.2 Information voluntarily provided by users
    2.3 Cookies



As a result of users browsing the Web page and using its services, personal data concerning an identified or identifiable person may be processed. 

To exercise the rights provided by law and better set out above, you can contact the Data Controller or DPO at the addresses listed below. 

Information about the Data Controller: 

The Data Controller is the following institution: Dr. Schär SpA / AG, registered office address: Winkelau 9, 39014 Postal (BZ), Italy, Tel. 0473/293 300 E-mail Information on the Data Protection Officer. The Data Controller is also appointed by the Data Protection Officer (DPO), you can reach the company headquarters (Winkelau 9, 39014 Postal (BZ), Italy, Tel. 0473/293 300) or by e-mail at Your personal data may be authorized for processing pursuant to articles 28 and 29 of the GDPR, or who have been appointed as Data Processor and have received appropriate instructions on how to process the tasks involved, working under the direct authority of the Data Controller, depending on how your data will be processed, administrative, sales, legal or It may be disclosed to employees or external colleagues of the Data Controller who are accounting officers or IT administrators.



2.1 Web page browsing data
The computer systems and software procedures used to research this Web page will be in some personal use, transmission using Internet communication protocols. This information is not collected to be associated with detailed data coverage, but due to its characteristics, its processing and association with data held by third parties may allow us to identify users personally. This category of data includes other parameters related to the operating system and computer environment, and a number code indicating the status of the response given by the server (success, failure, etc.), the size given in response, the method used to submit the request to the server, the time of the request, the requested URI addresses (Uniform Resource Identifier) ​​of resources include the domain offload or IP addresses of computers used by people who log into the Web page. Use of the system architecture used for the performance of services for liability and for security purposes, to ensure its repainting, and for the purpose of obtaining anonymous statistical information on the Web page, in the case of theoretical computer crimes against the data, Web page or third party. Authorities are deleted after the day.


2.2 Data voluntarily given by users
The website provides users with the opportunity to voluntarily provide personal data, for example by filling out a contact form, requesting services or information, freely choosing to send open and voluntary e-mail to the addresses specified on the Website.


2.3 Cookies
Cookie List

A cookie is a small piece of data (text file) that a website asks your browser to store on your device – when visited by a user – to remember information about you, such as your language preference or login information. These cookies are set by us and are called first party cookies. We also use third-party cookies, which are cookies from a domain different from the domain of the web page you are visiting for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and are not turned off in our systems. These are usually set up solely in response to actions made by you that generate a request for services, such as setting your privacy preferences, signing in or filling out forms. You can set your browser to block these cookies or to alert you, but some parts of this site will not work. These cookies do not store any personally identifiable information.

Cookie Sub-GroupCookies CookiesUsed
staging-www.schaer.comschaer_detected_country1st side
begliuteno.schaer.comPHPSESSID1st side
schaer.comeupubconsentOptanonAlertBoxClosedOptanonConsent1st side
shop.schaer.comalpinDbPortalAuthJSESSIONID1st side
bio.schaer.com_icl_visitor_lang_js1st side
onetrust.com__cfduid3st side
www.schaer.comschaer_language, SSESS###########3st side
cookielaw.org__cfduid3st side


Performance Cookies

These cookies allow us to count about visits and traffic so that we can learn and improve our site. It helps us find out what they are doing on their top and most popular pages and pages. All the information that these cookies are collected is collected and this is sometimes anonymous. If you do not allow these cookies, we will not be able to know and track when you visited our page.

Cookie Sub-GroupCookies CookiesUsed
schaer.com_ga, _gat_UA-4356050-1, _gat_UA-, _gclxxxx, _gat_UA-nnnnnnn-nn, _gat, zte2095, _gid3st side
nr-data.netJSESSIONID3st side
pingdom.net__cfduid3st side



Functional Cookies

These cookies allow the web page to provide enhanced functionality and personalization. These can be determined by us or by third party providers whose services we add to our pages. Some or all of these services may not function properly if you do not allow these cookies.

Cookie Sub-GroupCookies CookiesUsed
bio.schaer.comwpml_browser_redirect_test1st side
schaer.com__zlcstore__zlcmid1st side
widget-mediator.zopim.comAWSALB, AWSALBCORS3st side
static.zdassets.com__zlcid3st side
drschaer.zendesk.com__cfruid, _zendesk_session, _zendesk_authenticated, __cfduid, _zendesk_shared_session3st side
p17.zdusercontent.com_zendesk_authenticated, _zendesk_shared_session, _zendesk_session3st side
zdusercontent.com__cfduid, __cfruid3st side


Targeted Cookies

These cookies can be placed by our advertising partners via our page. They can be used by companies to create a profile of your interests and to show you advertisements on other pages. They do not store personal information directly, but are for uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie Sub-GroupCookies CookiesUsed
com_fbp1st side
bezglutena-hr.schaer.comawxxxx1st side
schaer.com_gat_xxxxxxxxxxxxxxxxxxxxxxxxxx1st side
irxcm.com2eebc614-41cb-402b-9e99-4ba9c8dce756_ocm_, f829a4a2-ad63-461f-80cd-2ef6fb94946d_ocm_, JSESSIONID3st side
adsrvr.orgTDCPM, TDID3st side
track.adform.netC3st side
doubleclick.net_fbp, IDE, test_cookie3st side
bs.serving-sys.comOT_7277, OT_10737431883st side
yahoo.comA3, B3st side
mookie1.commdata, ov, id3st side 3st side
adform.netcid, uid, C3st side3st side3st side
serving-sys.comActivityInfo2, eyeblaster, OT2, u23st side
adfarm1.adition.comUserID13st side
facebook.comfr3st side
youtube.comYSC, VISITOR_INFO1_LIVE, GPS3st side


Dr. Schär AG / S.p.A. notified the Privacy Authority to profile the transactions made on the website.


2.4 Data on minors

If the website is required to process the personal data of minors, the consent of the person with parental authority (legal guardian) will be required.


In the case of cookie use other than technical cookies, the ruling Authority of 8 May 2014 requires the addition of the main title (so-called information notification) at the user’s first access to the web page, essentially specifying the cookie management procedures of the web page and linking to the full text of the company’s privacy policy regulation.

Dr. Schär AG / S.p.A. It prepared the main heading mentioned above and also set up a special cookie that remembers the user’s preference in terms of cookie setup for 365 days. This means that users will only see the cookie banner once and if they want to change their preferences, they can do so by following the instructions given in the paragraph titled “How to monitor and change cookies via your browser”.


The personal data you provide on the website will be processed by the Data Controller for the following purposes:

a) Purposes related to the fulfillment of the services requested by the users: Registering in the Schär Club.

The provision of your personal data for the purpose listed in option (a) above is optional, but failing to do so makes it impossible for us to provide you with the requested information.
In accordance with article 6.1 b) of the GDPR, we do not ask for your consent to process your personal data for these purposes, as the aforementioned details are to complete certain requests made by the party involved prior to the conclusion of the contract and / or to fulfill obligations arising out of a contract to which you are a party. is necessary.

b) research / statistical analysis on aggregated or anonymous data, thereby measuring the effectiveness of all web marketing campaigns we run and measuring traffic and assessing usability and relevance, without the possibility of identifying the user.
The processing of aggregated or anonymous data is not subject to the provisions of GDPR 2016/679.

c) purposes related to the fulfillment of obligations under law, regulations or European legislation.
The provision of your personal data for the purpose listed in option c) above is mandatory and failure to do so prevents the Data Controller from fulfilling its obligations under European legislation, law or legislation.

We would like to remind you that in accordance with Article 6.1 c) of the GDPR, your consent is not required for processing your personal data for these purposes.

d) advertising messages.

According to the decision of the Italian Authority available for the protection of personal data in “Guidelines on promotional activity and comparison with spam – 4 July 2013 [2542348]”, if you decide to consent to the receipt of information about the Data Controller’s promotional activities, including market research, As required by the regulations, we inform you by letter, through call center contacts (so-called “traditional methods”), e-mail, text messages, push notifications and social networks (“automatic methods”) that we can carry out such activities. We also inform you that, by informing the Data Controller, you may decide to withdraw your consent previously granted for traditional or automated methods at any time.

Providing your personal data for the purpose listed under (d) above is optional and requires your prior consent. In the absence of such consent, you will be able to use the requested service, but the Data Controller will not be able to send you advertising messages. Once you have given your consent, you can withdraw only one or some of these communication methods at any time.

e) profiling purposes (eg creation of user profiles using electronic means based on their preferences, habits and consumption preferences).

As provided by the 9 March 2015 Guidelines on the processing of personal data for online profiling, with cross-linked personal data collected in connection with the provision of services and the respective use of multiple features selected from those made available to the user, and / or other online profiles such as trackers (see section 2.3) Such profiling activities can be carried out with extraction technologies or cookies.

Providing your personal data for the purpose listed in option (e) above is optional and obtaining consent for the use of cookies and informing users in the “Guidelines for the processing of personal data for online profiling” dated May 8, 2014 (omitting the main heading when logging in on the website). It requires your prior and specific consent, which you can give with the simplified procedures for the aforementioned General Provision on defining the simplified procedures. In the absence of such consent, you can use the requested service, but the Data Controller will not be able to determine your profile and will not be able to send you communications based on your preferences. We also inform you that you can always withdraw your previous consent for the user profile extraction process carried out by the Data Controller by informing the Data Controller formally by sending you to the following e-mail address, by cross-linking or other profiling.


Your personal data are processed in paper format for the time precisely necessary to reach the purposes of data collection, and generally by using automated means, by regularly appointed Data Processors, as well as by the Data Controller or third parties carefully selected for their reliability and competence.

In order to prevent data loss, illegal or unfair use and unauthorized access, special security measures are implemented in full compliance with the provisions specified in Article 32 of the GDPR.

Personal information provided by users regarding the web services offered by this Web page is processed at the above-mentioned company headquarters of the Data Controller. The data centers of the responsible are in Italy. KEY-TEC GmbH & Co.KEY-TEC GmbH & Co. KG and webAlm GmbH refer to technology services / data centers.

Your personal data collected through the forms available on our website will be stored for the period required to fulfill your requests. Where there are regulations that require us to keep details longer, we will comply with those regulations. The details collected by the cookies will be stored for the period set by the individual cookie.


Your personal data may be transmitted to external persons whose assistance is necessary and functional for the provision of Web page services.

Your usual personal data may be transferred to third parties, for example: 1. Individuals, companies or professional firms appropriately appointed as Data Processors, providing assistance and advice to the Data Controller; 2. institutions, organizations or authorities to which the transmission of personal data is obligatory pursuant to law or by order of competent authorities; 3. persons appropriately appointed as Data Processors, empowered by the Data Controller who are strictly related to the aforementioned purposes (including technical systems maintenance) and / or assigned the task of carrying out the activities by the Data Controller; 4. business partners, defined by category, who process data as independent data controllers for direct marketing purposes, but only to whom the user has given specific consent to do so.

The Data Controller will not process the data if it involves the distribution of such transactions, unless it first obtains the specific consent of the user.

The data you provide us will not be transferred to third party Countries or international organizations outside the EU.


In addition to transferring the above-mentioned details to another Data Controller, you have the right to access, correct, complete or delete your personal data, and to limit or object to your processing, at any time, if there are legitimate grounds for doing so. We will send you a written response within 30 days. You can withdraw the consent given on this website at any time by contacting one of the addresses specified in the paragraph titled “Information on Data Controller and Data Protection Authority”. You are also permitted to lodge a complaint with the National Control Authority if you think your data has been processed unlawfully.

Requests should be sent by e-mail to the following address:


Even if the Data Controller implements the changes of laws and regulations that govern such policies and protect the rights of data subjects, the Data Controller may partially or completely change this Privacy Policy or simply update it. These variations and updates of the Privacy Policy will be posted on the homepage immediately after the Web Page users are introduced and will be binding upon posting on the Web Page. Please visit this section regularly to stay up to date with the latest and updated version of this Privacy Policy so that you are always aware of what personal data we collect and how we use it.


If you would like to receive any information about personal data processed by the Data Controller, you can contact our Company (i.e. the Data Controller) by letter, fax or e-mail at the following address:



In line with the guidelines obtained from the Italian Data Protection Authority (Garante per la protezione dei dati personali) dated 25 January 2012,

Dr. As the manager of the website and all other websites owned by the company, Schär AG / S.p.A. Is obliged to warn users that:

– that they should take due diligence to assess the possibility of entering or rejecting personal data (including e-mail address) that may be indirectly linked to their identity during the process;

– that he should consider the possibility of publishing or not publishing photos and / or videos that make it possible to identify people or places or make them identifiable;

– In the course of their processing, they should take special care in entering data that may reveal the identity of third parties, even indirectly, for example; other persons related to the author of the post with the same pathology, human experience, or medical history;

– Posts in this forum / community can be indexed and used by generalized search engines (Google, Yahoo, etc.).

We would like to point out that the data entered into this forum / community can only be consulted by other users registered on the website.